- Our Services
- Online Quote Form
- Photo Gallery
- Tips & Advice - 1
" Jacksonville Tile Installation Contractor "
Rick Hersey is a craftsman who stands behind his work and has a 2 Year Guarantee to prove it. Rick wants his customers to feel confident in his ability to do the tile installation correctly, all tile installations come with a 2 Year Guarantee to be free from defects resulting from poor workmanship. Rick wants to give you the client, Peace of mind while making an investment in your home or business. Our goal is to provide to you a quality tile installation. Let us help you select the proper tile for your particular project and the consultation is free. We provide both residential and commercial tile installation services.
Warranty will cover replacement of any loose tile or grout due to improper installation for up to 2 years
Warranty will cover replacement of any cracked tile or grout due to improper installation for up to 2 years.
Warranty will cover leaks in Built Up Tile Showers due to improper installation for up to 2 years
Built Up Tile Shower Warranty will be voided if Shower was not built by Country Custom Tile. To Build Includes Install of Board, Pan, Mud Bed, Slope, Curb, Waterproofing, Niches and Tile Installation.
Notification of a problem to Country Custom Tile regarding the installation provided by us is required immediately upon discovery of the alleged defect.
Routine Sealing of grout is available upon request of customer along with an inspection of the tile installation 1 year from the date of completion. Customer will need to contact Country Custom Tile to schedule the routine sealing and inspection. Customer will be required to cover materials and labor costs provided by Country Custom Tile.
This Warranty is limited to the replacement of cracked tile or grout. Country Custom Tile will not be responsible for shade differences in the event tile or grout is needed for replacement. Country Custom Tile will not be responsible for materials in the event tile or grout is needed for replacement. Country Custom Tile will not cover damage caused by neglect, abuse, abnormal use, acts of God, alterations after the installation provided us or any other cause beyond the control of Country Custom Tile.
Tile and stone should be inspected prior to installation and any defects must be reported at that time. Installation constitutes acceptance of the product. Damage to product caused by accident, misuse, abuse, or improper maintenance is not covered by this warranty.
With respect to tile and stone, variations in color, shade, flow, grain, tonality, veining, and texture are inherent characteristics thereof and are not defects. Variations in dimensions and thickness will be allowed as per industry standards.
Warranty does not cover veining, scratching, falling objects, abuse, misuse, exposure to extreme temperatures, using improper chemicals or compounds, alteration of the surface with sealers or grout or other similar incidents. This warranty does not cover damage caused by disasters such as fire, flood, wind, and lightning; or any other abuse or misuse by the purchaser.
Country Custom Tile extends a limited two year warranty to the original purchaser, that the tile installation will be free from defects due to workmanship for a period of 2 years from the date of installation completion.
This warranty specifically covers only cracks or breaks in material due to workmanship and the warranty does not cover chipped or cracked tile due to neglect, abuse, abnormal use, acts of God, alterations after the installation provided us or any other cause beyond the control of Country Custom Tile.
Warranty is only good if customer stays off installed areas until proper set time has passed. The warranty will be null and void if you can't follow directions and stay off installed areas until all areas are set and cured.
If you have a problem with your installation, please call Country Custom Tile at the number below. Please have your copy of the sales invoice number and the date of installation. Our representative will set up a repair appointment, or a product inspection as needed.
To attain warranty service, the customer must contact Country Custom Tile and provide details of the issues along with proof of installation and copy of the sales invoice number along with the date of installation.
All Work Guaranteed For A Period Of Two Years From Date Of Completion
" Jacksonville Florida Tile Contractor At Your Service "